Privacy Policy

Effective Date: May 24 2025

1. Introduction

Rocket Runner (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at https://rocketrunner.io/ (the “Service”).

2. Information We Collect

Account Information: When you register or log in using GitLab authentication, we collect information from your GitLab account, such as your email address and public profile information. Billing Information: If you subscribe to a paid plan, we collect payment and billing details necessary to process your subscription. Usage Data: We may collect information about how you access and use the Service, including server size selections, activity logs, and device information. Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service;
• Manage your account, including authentication via GitLab;
• Process payments and manage subscriptions;
• Communicate with you about updates, billing, and service;
• Improve and personalize the Service;
• Comply with legal obligations.

4. How We Share Your Information

We may share your information:

• With Service Providers: For payment processing, hosting, analytics, and customer service;
• With Third Parties: As required by law or to protect our rights;
• In Business Transfers: In connection with a merger, sale, or acquisition;
• With Your Consent: For any other purpose disclosed to you and with your consent.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including Cameroon, where our operations are based.

9. Children’s Privacy

Rocket Runner is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].